Natalie Tee Relax & Renew

Fast Delivery and Professional Packaging

We provide a variety of shipping options due to our long-standing relationships with UPS, FedEx and DHL. Our warehouse staff is highly trained and will be able to pack the items according to our exact and precise specifications. Your goods will undergo a thorough examination and will be securely packaged before being delivered. We deliver to thousands of customers every day from all over the world. The fact that we're determined to become the largest online retailer in the world is clear. The distribution centers and warehouses distribution are located in Europe and the USA.

Orders that include more than one item are assigned processing times according to each item.

Prior to shipping We will inspect thoroughly the items you have ordered. Most orders are now shipped within 48 hours. Expected delivery time is between 3 and 7 days.

Returns

Stock is dynamic, and not fully managed by us due to the involvement of many entities, including the factory as well as our warehouse. Stock levels can fluctuate at any time. It's possible that you may not receive your order once it has been placed.

The policy is 30 days. If it's been more 30 days since you've bought the item, we unfortunately can't give you a full exchange or refund.

You can only return an item if it is unused and in the same state as when you first received it. It should also be in the original package.